SMS Consent & Messaging Policy

ReservaHub is an event management platform used by wedding planners and event organizers.

ReservaHub facilitates transactional SMS messages on behalf of organizers for communications related to a specific event.

Recipients may receive:

• event invitations;
• RSVP requests;
• RSVP confirmations;
• event reminders;
• seating assignment notifications;
• check-in notifications;
• event updates.

ReservaHub does not use this messaging program to send unrelated marketing or promotional SMS messages.

How Consent Is Obtained

Event organizers collect guest contact information directly from invited attendees.

Before any SMS message is sent through ReservaHub, the event organizer must obtain the guest’s express agreement to receive transactional SMS communications related to that specific event.

Providing a mobile phone number alone does not automatically constitute consent to receive SMS messages.

Consent may be obtained directly by the organizer through a written or electronic form, an email or written-message confirmation, or another documented direct agreement with the invited guest.

The organizer is responsible for retaining the underlying evidence of consent and must not import or activate SMS communications for guests who have not agreed.

Consent applies only to the specific event for which it was obtained. It does not authorize unrelated marketing, promotional communications, or messages concerning other events.

Guest-Facing SMS Authorization

Official authorization form completed directly by invited guests before receiving SMS messages.

How the Authorization Form Is Used

Before importing a guest who will receive SMS messages, the wedding planner or event organizer provides the guest with the official ReservaHub Guest SMS Authorization Form.

The guest enters their mobile phone number, reviews the SMS disclosures, voluntarily selects the unchecked consent box, and signs or electronically confirms the form.

SMS consent is optional. A guest may decline SMS consent and may still attend the event and receive event information through other available communication channels.

The event organizer must retain the completed authorization before importing the guest into ReservaHub.

After obtaining the guest’s authorization, the organizer completes a separate certification inside ReservaHub confirming that permission was obtained. The organizer certification is a secondary control and is not the guest-facing SMS opt-in.

1. Guest reviews the authorization form.
2. Guest enters their mobile number.
3. Guest voluntarily selects the unchecked SMS consent box.
4. Guest signs or electronically confirms the form.
5. Organizer retains the completed authorization.
6. Organizer imports the authorized contact into ReservaHub.

Guest SMS Opt-In Proof

Secondary Organizer Certification

After obtaining the completed Guest SMS Authorization Form, the wedding planner or event organizer certifies inside ReservaHub that permission was obtained before importing the contact.

This organizer certification is a secondary internal control. It is not the guest-facing SMS opt-in.

Before guest contacts can be imported into ReservaHub, the organizer must complete a certification step confirming that:

• the guests provided their phone numbers directly;
• the guests authorized event-related communications, including SMS where applicable;
• the organizer is not using purchased, rented, scraped, or unauthorized third-party contact lists.

The organizer must actively select the certification checkbox before the Import Guests button becomes available.

This certification is completed by the event organizer. It does not represent an opt-in submitted directly by the guest inside ReservaHub and does not replace the organizer’s responsibility to obtain consent from each guest.

Complete SMS Consent Flow

1. The organizer provides the invited guest with the ReservaHub Guest SMS Authorization Form.
2. The guest enters their mobile phone number and reviews all SMS disclosures.
3. The guest voluntarily selects the unchecked consent box.
4. The guest signs or electronically confirms the authorization.
5. The organizer retains the completed authorization.
6. The organizer certifies inside ReservaHub that authorization was obtained.
7. The authorized contact is imported into ReservaHub.
8. ReservaHub sends only transactional messages related to the identified event.
9. The recipient may reply STOP at any time to stop future SMS messages or HELP for assistance.

Who Sends Messages

Messages are sent by ReservaHub on behalf of wedding planners and event organizers using the platform.

Who Receives Messages

Messages are sent only to invited guests of a specific event.

Why Messages Are Sent

Messages are sent exclusively for event-related communications, including invitations, RSVP requests, RSVP confirmations, reminders, seating assignments, check-in notifications, and event updates.

Message Frequency

Message frequency varies by event and recipient interaction, typically between 1 and 6 messages per event.

Message and Data Rates

Message and data rates may apply.

Opt-Out Information

Recipients may stop receiving SMS messages at any time by replying STOP.

After an opt-out request, no additional SMS messages should be sent to that recipient unless the recipient provides new consent.

Help Information

Recipients may reply HELP for assistance or contact:

soporte@reservahub.com.mx

Consent Disclosure

Consent to receive SMS messages is limited to transactional communications regarding the specific event for which the consent was obtained.

Consent to receive SMS messages is not a condition of purchasing goods or services or attending an event.

Data Sharing Disclosure

Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

Prohibited Contact Sources

ReservaHub prohibits the use of:

• purchased contact lists;
• rented contact lists;
• scraped contact information;
• public directories used without consent;
• third-party databases without authorization;
• contacts who have not agreed to receive SMS messages.

Business and Territorial Information

ReservaHub is the public-facing service name used for the event management platform and its communication services.

For operations in Mexico, José Luis Monroy Díaz is identified as ReservaHub’s legal representative and responsible contact.

For transactional SMS messages sent to recipients in the United States, the ReservaHub SMS Messaging Program is operated by MAGNUM LID TRADING AND SERVICES LLC.

This distinction identifies the entity responsible for the U.S. messaging registration and does not change the organizer’s obligation to obtain consent from each invited guest.